We blogged about a related issue just a few days ago-medical schools testing prospective students on their communication skills. Now, we’re going to show why those so-called “soft” skills are so important. According to Labmate Online, “Poorly co-ordinated care increased the likelihood by 110 per cent to 200 per cent, while cost-related barriers caused an increase of between 50 and 160 per cent.”
Those numbers are astounding but anyone who has been in the “system” of healthcare, either through a hospital admission or a battery of tests knows instinctively that the numbers ring true. Very often the left hand doesn’t know what the right hand is doing and vice versa. Coordination of care is the most fundamental and basic core requirements of healthcare yet it’s often the most overlooked. This leads to medical errors. The good news is that it appears this is finally being addressed by the healthcare community.
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