Kaiser Health News recently published an enlightening article written by a medical safety expert concerning his own experience with three different hospitals after his wife was seriously injured in a bicycle accident. His insights are particularly valuable for those of us who want to take an active role in avoiding medical errors, particularly in our own care or the care of a loved one.
Michael L. Millenson is a Highland Park, Illinois-based consultant, a visiting scholar at the Kellogg School of Management and the author of Demanding Medical Excellence: Doctors and Accountability in the Information Age.
Millenson is an expert in medical safety and perhaps better equipped than most of us to deal with the anxiety and stress involved in assisting with the care of a loved one in a hospital setting. However, he makes some basic points all of us can take into account if and when we are confronted with a similar situation.
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